Communicating quality for your digital products across the organization is becoming a MUST. Having the ability to take data-driven decisions in real-time enables organizations to move faster and assure their customer digital experience.
As activities are growing and teams become hybrid (as part of the move to agile workflows), it is hard to keep everyone on the same page.
In most cases, team communications are increasingly noisy and overwhelmed by the large amount of data that makes it hard for them to keep track of the ongoing threads.
Often, quality and dev team members just need to send a quick and straightforward message to update the others on a specific action that was taken/completed. There are variety of tools and methods to manage these notifications where in most cases result in:
- Email groups
- IM apps such as WhatsApp, Skype for Business and others.
- Enterprise collaboration networks and portals such as Jive, IBM Connections, HipChat and more.
Now, that we agree that team collaboration is important and the use of unified communication channel is even more important to create better alignment as well as to drive productivity and efficiency.
That’s where Slack comes in. no need to introduce this company or its trendy impact. What I would emphasize is that everything happens in one place and can be segmented by creating Channels for various topics.
Tune Yourself only to the Relevant Channels
In our DigitalZoom™ Reporting Dev team, we have 77 Slack channels! Starting from a dedicated channel per each product component team like:
- Team Channel – “#Ui-Team”
- Different CI Components Channels: “#Jenkins-Master”, “#Jenkins Changes”
- DB updates Channel – “#Mongo”
- Fun Channels – Dedicated channels for team culture:
- Recommended “#Music“
- “#Food” – get instant updates about “where are we having lunch today or what’s the best takeaway order of the day?”
You can assign your specific team members to as many (or as few) channels as you need in order to keep topics visible to the team members as their role and activities requires.